Underwriting Assistant - #2160021

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Underwriting Assistant

Sompo is recruiting for an Underwriting Assistant to provide support to various business lines within our Underwriting team based in our Cologne office.

As an Underwriting Assistant, you will be required to provide processing and underwriting support to the business units (BUs). You will get the opportunity to work closely with Underwriters and wider Service team, including offshore teams, to ensure service activities are achieved within service delivery timeframes specified.

You also can act as an account representative by responding to service matters and coordinating with the appropriate business partner for resolution.

Your Main Responsibilities Will Involve

 Provide support to Underwriters in the areas of underwriting operations, procedures and policies.

 Build strong relationships with and provide prompt customer service to all internal and external customers

 Complete associated business processes such as Guidewire data entry, eDocument platforms (Image

Right), Excel forms updates, sanctions checks and others

 Provide support to and conduct regular quality checks on tasks assigned to and completed by the offshore team

 Responsible for accurate issuance of policy documents including policy schedules, policy wording, endorsements, invoices and certificates of insurance to the broker or customer in collaboration with Policy Administration Team

 Establish process to effectively monitor work on hand and set priorities to complete tasks within turnaround time.

 Handle complex work items including investigation of issues and to apply problem solving skills which entails effective collaboration with other departments and colleagues where required to achieve win-win resolutions to identified issues.

 Serve as the liaison for underwriters and brokers in order to track, manage, and prioritize insurance applications and other services

 Ready to provide cross-training to fellow Underwriting Assistants for other BUs to reduce key man dependency as well as to receive cross-training by fellow

Skills And Professional Experience

 Desirable prior experience working in an insurance/reinsurance company

 Desirable knowledge of commercial insurance products

 Desirable experience in underwriting support functions, data entry and policy administration

 Proficient in Microsoft Office

 Effective communication skills

 Good customer service skills

 Ability to develop and maintain effective working relationships internally and externally

 Ability to see work through to completion with minimal supervision

 Pro-active and “can-do” attitude

 Willingness to learn

 Team player

 Languages German and English, desirable Dutch or Flemish or French proficiency

Our Benefits

We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs:

• Expansive Health & Wellness Benefits
• Generous Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
  
  

In today’s world, what do we stand for?

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi- cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment.

About Us

Expert Partners. Clarity in complexity. Unwavering commitment.

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on

Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours.

Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.

We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs. Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your

complex challenges.

Because when you choose Sompo, you choose the ease of expertise.

To learn more about visit our website at www.sompo-intl.com